The whole pure water technology applied in the window cleaning industry is gaining acceptance all over the world. However, at some point in time you might run into a unique problem. What problem you may ask? Well, have you ever dealt with a situation where you were awarded the contract on a job, then once starting the job find that the water pole doesn't seem to work? That happened to us last year when we began the cleaning of a hospital in Eastern Kentucky. It seemed that no matter how hard we scrubbed or how many times we did the windows, they continued to look streaky. While operating the water pole it seemed like we couldn't get the glass wet. After much frustration we learned that there are essentially two types of glass extremes we can come into contact with in the field. One is hydrophobic and the is hydrophollic. If these are new terms to you, rest assured they were new to us as well. The term hydrophobic means that the glass hates water. The term hydrophollic means that the in general the glass loves the water and get's really wet. Hydrophollic glass works beautiful with our water pole technology whereas hydropobic doesn't. The reason why? Well for pure water technology to work it requires the dirt molecules to make contact with the pure water where it now is attracted to and latches on then gets rinsed off. But if you can't get the glass wet then you can't entice the dirt molecules to grab on. The solution? You need to first apply a chemical that attracts the dirt molecules after which you can rinse off that chemical and the dirt with it. What product? We used Glass Gleam 4 and it worked great!

If you have had to overcome some challenges in either conventional window cleaning or using pure water technology let us know, we'd love to hear it.